We are searching for a highly organised and proactive individual to join our team as Admin and Sales Progression. The successful candidate will oversee the sales process from offer acceptance to completion. They will also manage administrative duties and provide top-notch customer service.
The ideal candidate should possess excellent organisational and communication skills. They must also have a strong grasp of the sales process and the ability to address customer inquiries professionally.
The role entails various tasks, including liaising with solicitors and estate agents, ensuring offer acceptance documentation is completed accurately and promptly, and supporting customers throughout the sales process. The applicant must be able to work independently and manage their workload effectively.
The successful applicant will be rewarded with a competitive salary and the opportunity to hone their skills in a fast-paced environment.
- Ensure the smooth functioning of the sales process from acceptance of the initial offer to completion.
- Liaise with solicitors, surveyors, mortgage lenders, and other relevant parties to ensure that the process is completed on time.
- Provide frequent updates to clients, buyers, and sellers during the sales process.
- Deal with and resolve customer complaints and queries.
- Keep accurate records of all sales transactions.
- Prepare and issue invoices and receipts.
- Organise and manage the sales staff’s schedules.
- Handle administrative tasks, such as data entry, filing, and document management.
- Help the sales team reach their targets by identifying and qualifying leads.
- Perform any other tasks assigned by management.
Qualifications and Skills:
- Proven experience in sales progression or similar roles is a must.
- Excellent communication and customer service skills, strong organisational and time-management abilities, and the ability to multitask and work under pressure are all essential.
- Attention to detail and accuracy, proficiency in Microsoft Office/Google Apps and CRM software, a positive and proactive attitude, and the capacity to work independently and as part of a team are all highly desirable.
Education and Experience:
- Hold a full UK Driving Licence.
- Able to work on your own and within a team.
- High standard of spoken and written English.
If you fulfil the requirements and are interested in this position, please send your CV and covering letter for consideration.