The Money Laundering Regulations 2017 require us to verify your identity.
Period. No exceptions. No shortcuts.
We must obtain and hold identification and proof of address for all clients. Every single one. We must identify any beneficial owners on whose behalf transactions are taking place. We may need to verify the source or destination of funds.
Without this information? We can’t proceed. Won’t proceed. Simple as that.
By implementing AML checks, we prevent property title ID fraud. Protects you. Protects us. Protects the entire property market.
Customer due diligence starts immediately. From the very first conversation. We establish two things:
We use Thirdfort – leading AML and ID-checking software. Best in the business. We may also meet you in person to see original documents. Face to face. Real verification.
Below are acceptable identity documents Property Saviour requires. Depending on your circumstances, we may request additional documents. We’ll tell you exactly what we need.
UK/EU/EEA Drivers Licence (if not used as ID) – Must be valid. Not expired. Photo only. Full or provisional.
Bank, Building Society or Credit Union Statement – Dated within 3 months. Must include account number and show recent activity. No general correspondence accepted.
Credit Card Statement – Dated within 3 months. Must include account number and show recent activity. No general correspondence accepted.
UK, EU, EEA Mortgage Statement – Dated within 12 months. Must show account number. No general correspondence accepted.
Utility Bill – Dated within 6 months. Gas, electricity, water. Must show address for service and/or account number. No general correspondence accepted.
Telephone Bill – Dated within 6 months. Landline or mobile pay monthly (excluding pay as you go). Must show address for service and/or account number. No general correspondence accepted.
Council Tax – Dated within 12 months. Must show address for service and/or account number. No general correspondence accepted.
Tenancy Agreement – Dated within 12 months. Must state full name and full property address. Issued by local council, housing association, solicitor or reputable letting agent only.
Benefits Entitlement Letter – Dated within 12 months. Issued by DWP or Jobcentre Plus. Must confirm benefit payable at time of issue. Pension, disability, single parent, housing, whatever applies.
HMRC Tax Notification – Dated within 6 months. Must state national insurance number and tax calculation. No general correspondence accepted.
Home or Motor Insurance Certificate – Dated within 12 months. Must state insured address or registered address for vehicle and policy number. No general correspondence accepted.
UK Solicitors Letter Confirming House Purchase/Land Registration – Dated within 3 months. Must state full name of new proprietor and full property address.
NHS Medical Card or Letter from GP – Dated within 3 months. Must state date of birth and NHS number. No general correspondence accepted.
Official Confirmation of Electoral Register Entry or Poll Card – Dated within 12 months. Must state full name and full address. No general correspondence accepted.
Police Registration Certificate – Dated within 12 months. Must state full residential address.
Property Saviour also requires you to be photographed and provide your signature in the presence of our Representative. Changed your name in the last year? Tell us immediately. Helps with our name change checks and prevents delays.
There is no easier way to sell a house today.
Serving as Representative of an Estate? We require these documents:
No exceptions. Every Representative gets checked.
Acting as Representative of a UK Company? We require:
Acting as Representative of an Offshore Company? We also require:
We go as deep as necessary. Follow the ownership chain to the actual human beings at the top.
Acting as representative of a trust? We require:
Trusts don’t hide you. We see through them.
| Method of sale | Value achieved | Fees | Timeframe | Is sale guaranteed? |
|---|---|---|---|---|
| Estate agents | 90–95% | 1–5% | 3–6 months | No – one in three sales collapse |
| Auctioneers | 70–80% | 2% plus | 2–3 months | No – half of properties don’t sell |
| Property Saviour | 70–80% | £0 | 10–28 days | Yes – 99% success rate |
Property Saviour are ethical property buyers. We apply further due diligence when necessary. Always.
This includes transactions over £15,000. When there’s suspicion of money laundering. Any doubts about identification. Circumstances change with existing clients. Client isn’t physically present during checks. Business relationship with politically exposed person. High risk of money laundering situations.
If we have any doubts about your identity? We stop. We don’t continue until completely satisfied. We may report you to relevant authorities. That’s not a threat. That’s the law.
Property Saviour is dedicated to preventing fraud.
The Quick House Sale industry has been targeted by fraudulent sellers recently. Happens constantly. That’s why we’re both cautious and thorough when verifying identities.
To comply with the Proceeds of Crime Act 2002, we carry out physical and documentary checks. Confirms identity and residency of homeowners. Protects the Property Saviour brand, business, and most importantly, the public.
Don’t select a lawyer we recommend? Fine. But due diligence checks will be conducted on your legal representative too. Any signs of fraudulent activity suspected? We report the offence to our Money Laundering Regulatory Officer (MLRO) and the National Crime Agency. Zero hesitation.
Property Saviour is known for fast property acquisitions. Speed attracts attention. Unfortunately, this makes us a target for criminals committing identity theft.
Here’s the scam: someone poses as the legitimate owner. Sells the property without actual owner’s knowledge. Pockets the cash. Owner discovers their house is gone months later.
Not on our watch.
We invest heavily in employee training on money laundering and anti-fraud measures. We maintain strong working relationships with law enforcement and regulatory authorities.
We require extensive documents from sellers. We perform additional ID checks whenever necessary. No complaints. No shortcuts.
We have a close relationship with the National Crime Agency. We take our responsibility seriously. We regularly report suspicions. Every single one.
We can do this confidentially. Still take action if potential fraud suspected. This allows us to work with authorities to catch fraudsters before they complete the scam.
To be completely transparent with customers, all telephone calls are recorded for training and monitoring purposes. This lets us review conversations between advisors and customers. Ensures customer service standards are consistently met. Also creates evidence trail if fraud suspected.
Property Saviour is committed to combating fraud. We work continuously with relevant authorities to protect both our business and our customers. We remain vigilant preventing identity theft and money laundering. We will always protect customers from potential harm.
Whether you’re facing a tricky sale, navigating probate, or simply looking to sell fast without hassle, you’re in the right place. Our blog is packed with practical advice, expert insights, and real-life tips to help homeowners, landlords, and executors across England, Scotland and Wales make informed decisions — whatever the condition of their property.
